Kaspersky Anti-Virus questions & answers

Protect computer from viruses, ransomware, spyware, and other threats
R
Answer by Robert Polubinski

Windows Security is somehow working with the Kaspersky application that you have installed on your PC. Windows Security will give you notifications only when something isn't configured properly.


This happened on my PC as well, but as soon as I installed and antivirus that has a Firewall built-in as well, Windows Security turned off its notifications informing me that everything is running normally.

G
Question by Guest
286 views
September 11, 2015
A
Answer by Alex Urbach

There is a simple way to differentiate these products. For example:

  • Kaspersky Antivirus was developed to offer virus protection without any other modules.

  • Kaspersky Total Security contains the basic antivirus support plus a lot of other features meant to protect the PC against phising, powerful malware, password organizer, encryption, etc.

Basically, the Total Security is a full suite of modules and features designed to fully protect a PC.


More information about comparison can be found on the following page: http://www.kaspersky.com/compare

G
Question by Guest #24987434
728 views
May 10, 2015

I have forgotted my 2013 Kaspersky password. How to recover it?

J
Answer by Julia Bocchetta

You need to make use of the Forgot password? feature found on the My Kaspersky website. If you lost the password for your account, then this is the simplest method available. Access the URL listed below and you'll have the possibility to recover the password. The access to your email is necessary since the recovery password/link will be sent to that address.


Forgot password: https://my.kaspersky.com/en/repass/

K
Question by kyaw 2
584 views
October 17, 2008

The key of my Kaspersky product is in the blacklist. I've already changed the key, but the security is at risk. Can you help?

G
Answer by Guest

because the database are corrupted.mail to me which version you are using and more about ur product. i will give the correct key for activation.

J
Answer by Julia Bocchetta

You can use the removal tool to get rid of the application. Kaspersky developed an application which removes their products manually.

A
Question by anujpal
360 views
November 16, 2008

How can we update the antivirus?

G
Answer by Guest

have to paid for kaspersky but can not update

K
Question by Kamal 4
313 views
November 27, 2009

Why does Kaspersky refuse uninstalling properly?

P
Answer by Pete Clapp

When you have problems uninstalling the application, the easiest way is to actually install the application again. This way the installer will replace all the faulty files and repair the uninstall instructions. Then you can uninstall it, but after you have restarted the PC.

G
Question by Guest
279 views
April 18, 2014

I installed Kaspersky, but I have installed on my home computer K7 antivirus. This detects the new program as a threat. How can I overcome this?

L
Answer by Leonard Moore

It's normal that you encounter this kind of behavior. The reason why this is happening is that it's advised to have only one antivirus solution on a computer. This is advised because these kind of programs are developed to work together with other similar ones. In this matter, keep only one of the antivirus programs.

Guest #31724545
Question by Guest #31724545
232 views
April 15, 2014

Databases are being corrupted after the shutdown of the computer and update process takes too long. Why is this happening?

S
Answer by Sean Hill

Old versions of Kaspersky needed a long time to update the databases with virus definitions. With the latest versions being released, this process has been vastly improved making it easier to update the application and a lot faster. The problem with corrupt databases is related to the applications itself. Re-install it and then update it again. Make sure to run the installation package as Administrator and everything should be fine. I have installed the application as well and it works normally, even if it's in the trial mode.

iftikhar hm
Question by iftikhar hm
181 views
March 29, 2014

I can't install it. How can I install Kaspersky Anti-Virus?

M
Answer by Mary Nett

First of all, you need to download the program through the Software Informer application's page, or you can download it directly on the developer's official page (with this download you will know that you will get the last version). Open the setup file. Follow the steps that are indicated during the installation process and in only a few moments you will have it installed on your computer. Moreover, Kaspersky Anti-Virus was released only in a shareware version. So, if you want it with full features and no trial time, you need to buy it.

See more questions & answers

Ask a question about Kaspersky Anti-Virus

Alternative downloads

avast! Free Antivirus
Free
rating

It enables you to protect your computer against viruses.

Kaspersky Internet Security
rating

Detect and remove viruses, worms, Trojans, rootkits, and other malware.

Sophos Virus Removal Tool
Free
rating

It allows you to remove viruses, spyware, rootkits and fake antivirus.